Return and Refund Policy


We offer a 90 day no hassle money back guarantee. Simply ride your BiSaddle and if you are not able to get comfortable, then send it back within 90 days of your purchase date for a full refund. You are required to pay return shipping and the BiSaddle must not be damaged. We do offer refunds after 90 days from date of purchase. However, we do provide a lifetime warranty against manufacturer defects. Please contact us with questions or concerns at


If your saddle is returned undamaged and postmarked as shipped to us within 90 days of your purchase date, then we will refund the entire amount of your purchase minus shipping cost. Your refund will be made to the method of payment used to make your purchase.

Please return your BiSaddle to:


Attn: Returns

1076 East Commerce Dr #400

St. George, UT 84790